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Privacy Policy





Privacy Policy

1      Privacy Policy. 2

1.1       Data controller2

1.2       Purpose of data handling. 2

1.3       Sharing personal data. 3

1.4       Personal data protection. 3

1.5       Questions and Feedback. 4


1        Privacy Policy

This Privacy Policy (hereinafter referred to as the “Policy”) describes the personal data collected or generated (processed) when using the web sites of the Data Controller, (hereinafter referred to as “Sites”). This Policy describes the type of personal data that are collected when using our Sites, and the manner in which the personal data are collected, shared and protected.


Last update: 20 December 2021.

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1.1       Data Controller

InnoViaggi S.r.l., based in Via Goffredo Casalis 17, 10143 Torino, VAT no. 12138940015 is the Data Controller, with joint and several responsibilities for the collection and subsequent use of personal data, and determines:

  • how data will be stored
  • who will have access to stored data
  • what actions can be performed on then data.

More detailed information relating to the names of internal and external data handlers can be obtained by writing to:


1.2       Purpose of data handling

Users may be asked to provide their personal data so that the requested products or services can be provided.

This personal data may include:

  • Contact details including name, e-mail, telephone number, shipping address, invoice address
  • Access and account details, including screen name, password and univocal User ID
  • Personal preferences including marketing and cookie preferences.

We use the collected data in the following ways:

  • To ensure the best possible Site functionality.
  • To inform users about our products, services, and events, and for other promotional purposes.
  • To conduct, improve and maintain our activities, products and services.
  • For general research and analysis purposes.

We use the data about how our visitors use our sites, apps and services to understand the behavior and preferences of customers. For example, we use the information about how Site visitors look for and find products/services to understand the best way to organize and present them.

We may also use personal data in other ways, with users being informed specifically when the data is collected, and users will be asked for their consent, where necessary.


1.3       Sharing personal data

The Data Controller may share your personal data with:

  • Service providers that process personal data on behalf of the Data Controller, for example for sending e-mails, research and analysis, for managing product promotions, and for administrating certain services.
  • Other third parties, when necessary, for the purpose of:
  • complying with a government request, a court order or applicable laws;
  • preventing the illegal use of our Sites;
  • defense against third-party claims;
  • preventing fraud and enabling investigations


1.4       Personal data protection

Encryption and security: we employ a variety of technical and organizational security measures, including encryption and authentication tools, to maintain the security of personal data. Personal data are stored in protected networks accessible only to a limited number of people specifically entitled to access said systems.

International transfer of data: the personal data we collect or produce (process) on our Sites will be stored exclusively in Italy.

Duration of data retention: we retain personal data for the time necessary to achieve the objectives for which they were collected, unless otherwise specified by law. 

Rights relating to personal data: users have the right to obtain from the Data Controller confirmation or otherwise that their personal data are being held and processed, and if so, they have the right to:

  • gain access to their personal data, request that the data be changed or deleted, limit the use of any personal data relating to them, or deny consent for use of the data;
  • receive from an automatic device, in a structured, commonly used and legible format, the personal data relating to them, and they have the right to transmit this data to another Data Controller (data transferability);
  • be informed of the existence of any automated decision-making process, including profiling;
    if given previously, to withdraw their consent at any time, without compromising the lawfulness of any data handling conducted based on the consent given previously; file a complaint with the supervisory body.


1.5       Questions and Feedback

We welcome any questions, comments or doubts relating to our Policy. If you wish to give feedback, or if you have any questions or doubts, or if you wish to exercise your rights regarding your personal data, please contact the references given in the section relating to the Data Controller.